Based on data from The Global Financial Inclusion Database in 2017, only 40% of women in Zambia had an account, 29% had an account with a financial institution, and only...

Matauka has over nine years of experience working with people in Customer Service and Marketing. She was responsible for setting up the bank’s first-ever Contact Center and building the Marketing...

AB Microfinance Nigeria has been working on digital transformation for five years now. As part of this journey, a field app was introduced to improve the efficiency of loan disbursement...

Ylvana joined the Support for Big Clients department of AccesBanque Madagascar as a student in 2017. Soon, she was leading the team of Account Managers, supporting them in acquiring potential...

that help the programme partners, AccessHolding and Mastercard Foundation, to learn from own experience, draw on available knowledge...

Mrs. Carine Umugwaneza is among the first employees of AB Bank Rwanda. She joined AB Bank Rwanda as a Trainee Loan officer in 2013 and developed different positions in the...

Over the past six years, the financial institutions in our network have achieved remarkable success in modernising and digitising their banking services and product offering, building the capacity of their staff accordingly and becoming learning organisations...

Yavwira is a Chartered Management Accountant with a Master's in Business Administration. She has been developing her role from a junior accountant to a Financial Controller for almost ten years...